![]() The scanning functionality was robust enough to let ERS use much smaller barcodes on their pathological specimen bags. With the move to smartphone scanning, the company achieved a 90 percent reduction in hardware costs, which amounted to an eight-fold savings in hardware.įaster scanning allowed drivers to complete their pick-up-and-drop-off schedule more quickly. Results Strengthened track-and-trace system with eight-fold cost saving in hardwareįollowing the successful pilot, ERS used Scandit’s software developer kit (SDK) to integrate with the CAD platform and distributed the smartphone app to their couriers. ERS reported that the smartphone solution was significantly faster and easier to use in all delivery scenarios. The drivers took part in tests to evaluate the speed and ease-of-use of the smartphone solution compared to dedicated scanners. Aside from the extra value afforded by linking physical items (via barcodes) to digital workflows, Scandit had a compelling cost proposition: switching to ubiquitous smartphones for barcode scanning would dramatically cut hardware costs and total cost of ownership (TCO).ĮRS ran a pilot where drivers used a smartphone app powered by Scandit’ barcode scanning software to carry out courier tasks. Scandit’s experience in providing high-performance scanning to solve problems in other industry sectors was a big factor. ![]() Plus, the smartphone’s built-in camera offered the prospect of new intelligence and security, making courier processes more robust. After reviewing all options, they decided a smartphone solution with Scandit’s barcode scanning software best answered the brief. Solution Replace legacy hardware with enterprise-grade scanning smartphonesĮRS needed a fast, reliable barcode scanning solution that was simple for couriers to use and could be easily integrated with their existing software. Switching to entry-level smartphones despite the initial investment, would quickly represent a considerable saving and drive lower TCO by eliminating the need to use dedicated scanning hardware. The company was aware that using mobile devices was an option and that this would provide it with the cameras it wanted to use. Other drawbacks of the dedicated scanners included costs, limited barcode readability and lack of integration with the CAD software.ĮRS was keen to find a solution that would enable improved barcode scanning and integrate with its own software, but which would not be difficult for its drivers to learn or use. But scanning was slow and cumbersome, and couriers couldn’t access the satnav from their dedicated devices. ![]() In the past, PDA-based dedicated scanners were used by ERS couriers to scan barcodes on delivery items. This means the delivery and collection of pathological specimens, many of which need to be delivered within strict timeframes, have to be coordinated to meet customers’ standards. ![]() Reliable track-and-trace capability is a critical part of the service and, to achieve this, ERS links its computer-aided dispatch (CAD) system with electronic data capture software. Dedicated healthcare couriers securely collect and deliver items including pathological specimens, biomedical equipment, sterile equipment, internal mail and confidential medical records. Challenge Improve delivery timescales and usability of scanning whilst lowering costsĮRS Medical (ERS) provides next-day and same-day specialist patient transport and courier services to the UK National Health Service (NHS) and the wider healthcare sector. At Reliable Couriers, we’ll do everything so that your delivery expectations are met.Gary Brown, Courier Operations Manager at ERS Medical. Our proprietary GPS software allows for real-time tracking of each delivery, and takes into account traffic in the area, ensuring that our drivers are taking the quickest and most direct routes. They are also familiar with the layouts of your hospitals, clinics, and labs-they won’t waste any time in getting to the pickup and completing your delivery fast. Our drivers have equipment and supplies including ice, cooling packs, and even fluid and blood spill kits. This is because all of our medical couriers are highly trained, bonded, and supplied with the necessary equipment to complete your medical delivery. Our cost-effective deliveries are not only completed in a STAT manner, but you can also rest assured that your package will be delivered safely and securely. If you’re looking to outsource your medical courier service or maintain relationships with vendors, then Reliable Couriers is the perfect choice for you.
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